For many days, that I read articles about services. Although most of the content is similar, but overall, the service is customer care. The customer focus, the use of polite words and has a good manner. These things can make customers satisfied. I don’t know that what my future will work. I don’t know that what my future will work. But my reading of these articles for getting ready for the future. I read for adapt, apply. I read to learn about, from other people’s experiences that do service work. And, I read on to understand the career that I want to do in the future.
Today, I have read an article about the Airlines of Japan customer service. From reading the article, it can be concluded that the company that is known for the best service is starting from providing internal services, that is to say, make employees happy. Employee happiness comes from having colleagues and a good working environment. As well as seeing the value in the work that they do and when employees feel happy. They will be able to give love and good wishes to customers. That make allows employees to observe the needs of customers. And enjoy thinking of new service ideas to improve their service even further. This article reminds me of when I visited Japan of last year. The service of person in the country, it can make a good impression for me. For example, from my experience. At that time I remembered before flying back to Thailand, I went to buy things at a convenience store. Total product pricing is approximately 1000-2000 yen. Due to the coin can’t be exchange money back. Therefore, I had to pay with all the coins that I had. I was very considerate of the staff. But he smiled and tried to communicate with me, “that’s okay” even if he doesn’t know English. That made me impressed with the Japanese service. In addition, I think this article can be adapted to work.
8 items to maintain customer confidence in the long term ❤️✨
Today I have read an interesting article. It’s about maintaining the trust of customers with 8 items. The first is personnel. Service personnel must be available to provide services or advice and to clarify what customers are curious about. Two strategies. It is the art of service. Service providers must have the art of communication, both verbally and body language. That expresses the feeling of wanting to serve that customer. Three, operators must always remember how to make customers satisfied with the service or products we offer, therefore creating a good after-sales impression is important. Fourth, the speed is to respond to customer needs. Five, maintain service quality is to keep customers by keeping quality and improving the service continuously. Sixth, understand customers in the service field Service providers do not need to let customers say what they want. But must understand what the customer wants. Seven, rules and etiquette. Every organization has regulations for its customers or users. Regulatory compliance will make service work in the direction specified. In addition to regulations, manners are important. Service providers have to be humble beaming greet customers. Finally, once the customer has received the service, they are impressed and back again use the services again. That means service success, because customers trust and are happy to continue using your services. This is all I have read in that article and summarize it. Which I think this article will benefit me in the future In terms of retaining customers.
The heart of customer service is winning customers💞
Today, I have read an article on the internet. It is an article relating to customer service to be most effective. Because service is a job that involves meeting various people. In the article, it describes the service features and also the qualities of a good service provider. The definition of “customer service” is a job that appeals to our customers. Makes the customers very impressed to the most to allow customers to choose to use our service for a long time. So, customer service workers must understand and have a passion for working in this field as well. Consequently, will make this field of work happy and succeed.
I-Fix clinic is a business of my older sister. After returning from University, I went to the clinic for working with my older sister. I have had duties, reception and give information to customers. Moreover, I am an assistant of a physiotherapist. Say that, I has duties, prepare various equipment Including helping to flow of the customer. I work with this every day because it made me gain experience working in service. Although, this work is not in of hotel business or the airlines.
valunhathaip 