8 items to maintain customer confidence in the long term ❤️✨

Today I have read an interesting article. It’s about maintaining the trust of customers with 8 items. The first is personnel. Service personnel must be available to provide services or advice and to clarify what customers are curious about. Two strategies. It is the art of service. Service providers must have the art of communication, both verbally and body language. That expresses the feeling of wanting to serve that customer. Three, operators must always remember how to make customers satisfied with the service or products we offer, therefore creating a good after-sales impression is important. Fourth, the speed is to respond to customer needs. Five, maintain service quality is to keep customers by keeping quality and improving the service continuously. Sixth, understand customers in the service field Service providers do not need to let customers say what they want. But must understand what the customer wants. Seven, rules and etiquette. Every organization has regulations for its customers or users. Regulatory compliance will make service work in the direction specified. In addition to regulations, manners are important. Service providers have to be humble beaming greet customers. Finally, once the customer has received the service, they are impressed and back again use the services again. That means service success, because customers trust and are happy to continue using your services. This is all I have read in that article and summarize it. Which I think this article will benefit me in the future In terms of retaining customers.