Services model of Japan 🇯🇵

Today, I have read an article about the Airlines of Japan customer service. From reading the article, it can be concluded that the company that is known for the best service is starting from providing internal services, that is to say, make employees happy. Employee happiness comes from having colleagues and a good working environment. As well as seeing the value in the work that they do and when employees feel happy. They will be able to give love and good wishes to customers. That make allows employees to observe the needs of customers. And enjoy thinking of new service ideas to improve their service even further. This article reminds me of when I visited Japan of last year. The service of person in the country, it can make a good impression for me. For example, from my experience. At that time I remembered before flying back to Thailand, I went to buy things at a convenience store. Total product pricing is approximately 1000-2000 yen. Due to the coin can’t be exchange money back. Therefore, I had to pay with all the coins that I had. I was very considerate of the staff. But he smiled and tried to communicate with me, “that’s okay” even if he doesn’t know English. That made me impressed with the Japanese service. In addition, I think this article can be adapted to work.